Ordering Information

You can shop at pharmandgarden.net with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See How Payments Work.

Pharm & Garden adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

pharmandgarden.net is registered with the Authorize.Net Verified Merchant Seal program.

GUARANTEE:

We guarantee your satisfaction. We will exchange products that are defective if returned within 30 days of purchase. All defective product will be replaced with the same item ONLY, promptly and free of charge. For information on exchanging your product - email Customer Service.

SHIPPING:

In the USA we use UPS Ground, FedEx or US Priority Mail so your products usually arrive in 3-7 days. If you order only one product, we use first class mail and your product will arrive in 7-10 days. Out of stock items and other factors may delay your order and you will be contacted via email with further options. If in 4-6 weeks your order still has not arrived please email Customer Service. Local wholesale customers will likely get in person delivery.

INTERNATIONAL SHIPPING:

Sorry, but we are not able to ship overseas or to Canada at this time.

PRIVACY:

We will never sell your name, address, Email, or ANY other info you give us to any other company! We respect your privacy.  View our official Privacy Policy here.

SALES TAX:

We are required to collect sales tax for all orders from or shipped to North Carolina. Wholesale customers will be required to submit their resale number.

RETURNS

Contact Customer Service for return authorizations. There is a 15% restocking fee on any authorized, non-defective returns.  Defective items will be replaced.